BU
Building Materials Nationwide
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The ordering process is very good but…
The ordering process is very good but my criticism is lack of communication post invoicing regarding delivery. This is the second time now that I’ve had to chase delivery dates and on both occasions the 2-3 working day target has been missed. I have some understanding of the logistics and getting goods to the customer but this is about communication; if there is a delay just let me know so I can accept the situation and deal with it from my end.