1Cover Travel Insurance
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My son took out 1Cover insurance for…
My son took out 1Cover insurance for his trip of a lifetime to Europe. He didn't go for the cheapest because he wanted to be covered completely. After travelling for a few months, his grandmother got so sick that she was going to pass away. He rushed back to Australia thinking his insurance company would cover costs, but they didn't. They didn't even refund the insurance money that was paid up front when he finished his trip. The reason being is that in the policy it says that there is no cover for family members over 85 years of age there is no cover. She was 85. Nearly all of the other companies have either no age limit or a 99-year limit. We asked and begged for them to change this, and they said no. This is another cop out to stop paying claims. We asked the ombudsman to help, but all they do is push paperwork around. THEY NEED TO CHANGE THIS YEAR TO 99.DO NOT USE 1COVER!!!!! BECAUSE TO US ITS NO COVER