Airport Van Rental
View company profile →
In a rush was tricked into the pre pay…
In a rush was tricked into the pre pay for gas....when I realized I was barely going to be driving I called ahead of time and asked to return it full, was told no...when I returned the car I asked again, they saw I literally drove 50 miles at the most and used no gas...the gas portion cost more than the 2 day rental....I told them it was my mistake and that their comment on how much I could save by pre buying gas was misleading since I only had a 2 day rental and was not planning on driving much at all. I told them I rent in Utah 1-2x a month and I would come back if they would honor my mistake, they refused. I will never rent from this company again, horrible customer service. I normally use Silvercar so at least the shuttle driver was a pleasure and drove me right over to Silvercar to pick up my 5 day rental where this would never happen.