Bob Evans Restaurants
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Good food bad service
The food is still good, however, the customer service is awful. A waitress seated us, and I understand they're busy with waiting tables, but regardless, whoever is seating people is supposed to be cheerful & welcoming. This waitress gave us a blank stare asking how many and said to follow her, barely even hearing her. She put our menus on the table & walked away. We then waited for someone to approach us for 10 minutes. That waitress was… okay. The waitress who took my money at the register was like the person who seated us: dull & seemed annoyed. I get that the public can be very difficult to deal with but when you work in customer service it's your job to provide excellent service to the customers you're serving & if you do it makes customers want to come back.