Turner & George
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Meat ordered online arrived warmer than safe range
I really hate leaving reviews like this but I felt as if I didn’t have any choice in this case... I ordered some fresh beef online from T&G and upon delivery I found only a single completely melted cool pack in the package with no insulation and the meat itself was 15C which is much warmer than the safe temperature range for fresh meat. I immediately contacted T&G via email and received no response, so I tried calling, nobody was available to take the call. More than 2 days later, still nothing and still the phone isn’t being answered. My Easter dinner plans have been ruined and I’m appalled at their willingness to send out meat in such a careless and unsafe way. Update: T&G reached out to me after they became aware of this review. I was provided with a refund promptly without fuss.