Quickbox Manufacturing Ltd
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We had the worst experience ever when…
We had the worst experience ever when we ordered cardboard boxes from quickbox last November/December 2018. The boxes we ordered were meant to be printed, however after a week or so I was informed that the printer was not functioning properly. Following this, we decided to go without the print because it was already getting past the deadline. we needed these boxes to pack some bispoke Christmas gifts to our clients. At some point late in the day we were informed that the boxes were ready and dispatched to a depot in the UK . The depot confirmed that these had not arrived. At some point in January or February 2019 I was informed that the boxes were delivered. At this point we did not require the boxes but we got them delivered to us anyway. The worst was when I opened the packaging and saw that these cardboard boxes were just a piece of folded cardboard and they did not even close because they were all missing the closing flap on one end. all in all - a complete disaster. I wouldn't have even bothered complaining until I received this email twice or three times because I could not see how to improve such a bad service and product.