Vietnam Airlines
View company profile →
Ageism or what?! Disgusting
I've flown Vietnam Airlines in the past, nothing special but no issues. I am registered with their Airmiles programme which has my date of birth, which is also taken when purchasing tickets and checking in, which I've done 3 times this year. Being tall, I always pay extra for legroom seats. On 1st January, I flew from Pnomh Penh to HCMC no problem. As always the airline checks that you are able to open the emergency exit door in the event of an emergency - completely understandably. I then went to board the HCMC to Hanoi flight 2 hours later and was told 'you cannot have this seat because you're over 60'. There was no other explanation and they agreed that at 63 I presented as strong, fit and healthy but insisted I sit in another seat. God knows if I will ever chisel a refund out of them for the seat I paid extra for, but I will never fly with them again.