Vitality Medical
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BE CAREFUL...Enough said
I was shopping for a source of urinary care products and the Vitality website REQUIRED full personal information, including a credit card, before pricing information was provided. I provided it, mostly since Vitality is an Utah based company--where I live. So, as I tried to complete the form to see their pricing it jumped immediately to a $149 sale. (My order with another company placed a few minutes later was $44). To end this I simply clicked the back arrow. I am certain I did not initiate the sale. The following day my bank's fraud department called about this sale. Thinking I was scammed, we canceled both my wife's and my credit cards. The fraud department was not able to contact Vitality, and asked me to do so. (Their phone number works ONLY with FaceTime on the computer--you are unable to call directly from your phone.) I asked the lady with the foreign accent to cancel my order, and was not happy with her spin--stating she would not know if their suppliers could cancel the order for 1-3 days. I knew I had been stiffed!!! My bank was notified, and I completed their form on Monday. Today all $194 worth of product showed up. Yes, I can use some of it but a few things I had no idea what they were. Perhaps another order was inadvertently shipped to me in addition to the items I was considering. Those added items were shipped from the IHC Hospital 4 blocks from my home. Not something I needed nor even was familiar with. So, this company won't have to worry about my orders any longer. There won't be any. It did arrive in 3 days though, better than the other company I have used before --hence the 2 stars. RoninUtah