Alex Davies

Alex Davies

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1 out of 5 stars
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Reviews by Alex Davies

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1 out of 5 stars

Polite but Closing times and refund procedure requires urgent review

First time order: Polite franchise, and order declined within 20 minutes of placing the order to say the franchise was closing, but I find it unacceptable: When you place an order 2 hours before the stated closing time (that's 3 hours before the restaurant shuts)... Conditions are 3 degrees celsius outside (feels like 1 celsius and 0 recorded precipitation)... perhaps the franchise had too many orders on a friday night but all orders have to be before 10pm?... That's an embarrassing and ridiculous service if that's the case, not to mention a serious trading standards violation by taking money from an account knowing goods will not be delivered under the contract. Order elsewhere.