James McLaughlan

James McLaughlan

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by James McLaughlan

RE

Replacement Parts Shop - Anglian Home Improvements

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2 out of 5 stars

Great Product, poor delivery visibility

Great Product (Tilt n Turn handles). No visibility of order delivery or carrier at point of order or after. After a week passed I queried status of order with their Customer Services. Was informed then, expected to be delivered within 14 days. If outside of this period, to get back in contact. Parts arrived 2 days later. Would have appreciated better visibility from start to finish to manage my expectation and need. Additionally 10 days for delivery in this day and age is a long leadtime.