Vietnam Airlines
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The staff speak terrible English and…
The staff speak terrible English and the one on the phone was really rude to me. She shouted at me. She kept asking me for my reservation number even though I was calling them to make sure they could transfer my package from other airlines before making a reservation. Since I did not make the reservation, I did not have that number and she refused to answer my question and at the same time, talked to me in a very rude voice with Northern Vietnamese accent. I will not use this airlines again. Also, the cabin crew were very very rude to some Korean clients. There's a woman that stood over her seat with her shoes off to put the luggage in the locker, then a staff came in and shouted at her with a very angry face because she stood over the seat. Why didn't you help that client to put the luggage on? Isn't that your responsibility? Overall, this is the worst airlines on earth