Plumbing & Gas Pty Ltd
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As a housing provider
As a housing provider, I have multiple properties and have hired countless plumbers for every imaginable repair and project. I can honestly say that I’ve never had a bad experience with any of them. But when we had a concern with our own home this week, no one we had used previously was available so I called Metropolitan Plumbing randomly off of a Google maps search. Scheduling was easy online, and was followed up with good communication. My personal residence is a historically designated home, and as such, the plumbing had some unique idiosyncrasies and vulnerabilities. Alex came out on inspected the system, explaining everything we saw, its origin, its strengths and weaknesses. As a journeyman plumber, his level of knowledge was unlike anyone with whom I had previously worked. He was patient and explained everything in a way I could understand. There were several solutions, and we decided on a rather unique pressure regulator that gives me the ability to both monitor the pressure remotely via an app, and also to shut of water remotely in the event of a leak. He found things that, although I knew to be a major risk, I simply hadn’t noticed and that no less than 3 perfectly fine plumbers had not. I honestly have not seen this level of competence, diligence, and conscientiousness in almost ANY profession (including doctors and lawyers) with whom I work regularly. Metropolitan is now my “go-to”. Pricing was fair and simple and the only surprises were pleasant ones. That he was polite, professional and funny was a wonderful bonus.