Muscle Food - MuscleFood.com
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Had to dispose of 5kg of chicken as it was rancid
I need to start by saying that the beef & pork products in my monthly subscription box were really good, the chicken though was awful and 5kg ended up in the bin. it was rancid and slimy well before its use by date. I froze some on the delivery day - on defrosting, this was also rancid - the label stated both ‘do not refreeze’ and ‘suitable for home freezing’ (I missed the first statement …) Customer Service was not helpful; refunding a portion of the chicken but not interested in all at the fact that it was inedible and the packaging said two different things. Cancelled my monthly subscription and will not be using this company again. After many years of buying meat from here, all very positively, I can only assume there is a change of supplier and/or production methods.