One Delivery
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Terrible Service from Rep in our area
Ordered twice through One Delivery. The first time the driver did not have any coins at all on him so could not give me change for the notes I gave him. The second time I ordered a starter and a main from Carluccio's. The starter that arrived was correct but the main was not. I ordered a mushroom pasta dish and received an olive/caper/anchovy (not a mushroom in sight!) dish. I called the contact number twice and did not get through. When he rang back I informed him that the main was wrong; he called the restaurant and called me back. He said the item I received was correct (which it was not) and said I would not be getting a refund or replacement meal even though I had not touched the main in question. I explained that this was not what I ordered and he shouted at me and hung up. Utterly disappointed as I had heard good things but after the treatment I have received I will not be going back.