ME
Metro Bank
View company profile →
Poor functionality, services and integrations
Disappointed that Metro Bank still doesn't let you view your PIN in the app, unlike most UK banks-even Monzo! It also has limited integration with online purchasing verification options, which can causes problems when paying for services in non traditional ways. The app often has bugs, and the new card activation process is clunky. Compared to when they first launched, in-store services have gone downhill-opening hours are now limited, and there are often long queues. Overall, the service no longer feels convenient or competitive.