Bob Evans Restaurants
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We had breakfast at the west Saginaw …
We had breakfast at the west Saginaw restaurant in Lansing mi on 02/28/2021. Took our name and number, waited in the car for them to call, after 30 minutes went inside and was told we had been called, there was no call to our phone. Once seated we asked if the heat could be turned up as it felt like we were in a meat locker with a fan. We were told that it will get warm soon then you will be sweating, the heat did kick on twice while we were there for breakfast and would be on less than 5 min, the heat issue is not new to this location, haven't been there in over a year due to covid and I can't believe that it is still an issue. Tracy was an amazing server and remembered our daughter particular preferences. Checking out was a challenge as well, no one at the counter for check out. Apparently the check out person was also the greater! Not a great experience.