One Delivery
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Bad in all areas
1) They accept orders when there aren't enough delivery drivers. Deliveroo wont let you order if there's not enough people to deliver your food, so it's clearly possible to track/manage this 2) The tracker doesn't work. The only time I have managed to successfully receive an order, it was marked as 'Delivered' 5 minutes before the guy actually turned up. It was also marked as 'Driver on his way' at the exact same time it was 'delivered'. 3) It takes way too long for me to be told by email that my order was cancelled. I ordered at 16:25, at 17:40 I recieve an emails saying it was cancelled because there's not enough drivers. Why on earth does it take that long? 4) The website doesn't acknowledge when an order is cancelled. Under my 'orders' page the cancelled order I had last week is still showing as if i'm waiting for it to be delivered. The only reason I give this 2* instead of 1* is because I got a refund quickly for the cancelled orders.