AI
Airport Van Rental
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This was the worst rental experience…
This was the worst rental experience I’ve ever had!! We WAITED 55 minutes for a Shttle bus to pick us up, and that was after calling 3 times for a pick up, in 18 degree temperatures. Then, they picked up another crowd, and proceeded to Shuttle us 15-20 minutes away. After poor service, not having the vehicle we ordered, they brought us out to our FILTHY rental! They said their car wash was broken. Funny thing is, 5 days later, it was still broken when we returned. Poorest service, and a bad way to start out a vacation.