Michaels Stores
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Horrible customer service
Recenfly spent a lot of money on their “balloons”. Awful experience and customer service. Manager was not knowledgeable nor was I informed that the balloons that I picked up late Friday for a Saturday party, which the manager was aware, would not last overnight. Was not informed there was a “special” helium needed. Took the balloons back Saturday morning only to be told this information and had to spend even more money on new balloons with the appropriate helium. Inexcusable customer service. Never use their so called balloon service! I will never return to Michael’s and will be sharing this information with friends and family. I would give zero stars if I could!