CH
Chase Manhattan Bank
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Review From a "Soon To Be Ex Customer"
Absolutely ridiculous! Complete rip-off! Made a payment to another bank account in MY NAME and it was held for potential fraud. Then spent over 30 minutes on the telephone being questioned as to why I was making the payment. Tried to explain that it was a transfer to another bank account in MY NAME but they obviously work off a script and continued to ask inane questions. What is interesting is that, according to my app, the money has been taken out of my account and yet they refused to make the payment to my other account immediately. If they believe it's fraudulent, why not put the money back into my account? Will be closing my account with them immediately!