Staysure Travel Insurance
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Single Trip Policy cover failure.
Called over three weeks ago for joint(me/wife) single trip policy to USA(already have annual Europe cover)and had long discussion with agent including usual review of medical conditions then received quote which accepted only to find subsequently that the policy was for my wife only! Had several on line chats over many days requesting phone call review etc and promises to respond which didn't happen so have now lodged formal complaint.