European Consumer Claims
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Everyone at ECC was most helpful
Everyone at ECC was most helpful and kept us informed of every step in the process. Steve John was every efficient in dealing with our issue and sent us the wording needed to secure a response from Hilton. After sending our request, the response from Hilton confirming that cancellation of our contract had taken place and no further liabilities were applicable, was received within an hour. Further investigation will determine whether a compensation claim can be made.