Quickbox Manufacturing Ltd
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Not So Quickbox
As an initial experience with Quickbox.co, I have not been impressed. The order process through the website was straight forward enough. However, the service has gone down hill since. We ordered custom boxes through the website on Monday the 19th. The website boldly claims a 5 day delivery. I chased the sales team on Friday the 23rd to see how the order was progressing. I was told that the job was queued and would be dispatched on Tuesday the 27th for delivery today. This would have been a 6 working day turn around; given the order was placed late on the 19th this was fair enough. Today I spoke to Quickbox.co as I have not received my order. I was tentatively told by a representative that the order would be now be delivered on Friday. When I questioned their answer I was told the production manager would call me back in a couple minutes. An hour later, still no call back.