HU
Huws Gray
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Poor customer service
Purchased some timber which I needed for a small garden project, in the end I decided I needed the timber sooner rather I though so purchased from somewhere else locally. Their website recommends that you contact via email, so I contacted Huws by email to ask if I could cancel the order but I had no response. The order was not cancelled and it was still delivered, nearly a fortnight after I ordered it. What’s the point in asking customers to contact via email and not responding to them. Still waiting for a response now.