Lois Michalski

Lois Michalski

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Reviews by Lois Michalski

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Michaels Stores

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1 out of 5 stars

BEWARE Michaels does not honour the…

BEWARE Michaels does not honour the prices they advertise and post in their stores. Look at your receipt carefully. I went to the Michael’s in the Stockyards, Toronto to purchase an item that was marked 50%off in the store and they tried to charge full price. I took the clerk to the shelf to show her it was clearly marked 50%. She said no this is a mistake, you can pay full price or leave it so I left. When I messaged their head office customer service, including a picture of the signage, I was actually told they don’t honour their advertised prices on sale or seasonal items. Ridiculous, they are willing to lose a long time customer for a couple of dollars and false advertising. Funny thing happened only a day later, I received an email from Michaels showing this item was now 60% off. Will never be shopping there again!