One Delivery
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1 STAR IS BLOODY GENEROUS
1 STAR IS BLOODY GENEROUS!! ordered online and asked for it to arrive to my address at 8:30pm on a MONDAY night. It then arrived just after 8 and my guests wasn't arriving until another 20 minutes minimum hence the timed order. I then had a drink missing and the driver said oh yeah you do so we waited at the door awkwardly to see what he would suggest to do. He then said he would take the money off the order.. lucky I paid cash as I definitely wouldn't of got a refund for sure. The burger was wrong and the driver had no change. I rang this number 07533859748 as it was in the contact us section for my area. He then apologised and said the driver was new and he would give me a discount code.. after the amount of wrongs I said I wasn't happy as it was wrong, early, cold and the driver was horrendous. He then kept mumbling on and CUT ME OFF. I rang him back and he was SO rude it's unreal. After arguing he said he would get my order sent back out again within 30 minutes. It's been 1 hour, I hadn't received anything or a refund. They ignore your emails/calls. The guy on the phone was an absolute joke, happened to be laughing with the company he had after our phone call as he didn't cut me off early enough. The behaviour is a disgrace, it's a joke, they steal money, no customer service and do not care one bit. Fuming isn't the word. DO NOT ORDER FROM THEM UNLESS YOU WANT A SLAP IN THE FACE AND COLD FOOD!!!