PATRICK

PATRICK

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by PATRICK

AI

Airport Van Rental

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3 out of 5 stars

Pick up was pain..

Arranging the rental on line was quite easy and staff even helped me get a lower rate. I had to adjust the pickup time later on and that went smoothly as well. However, when picking up the van things bogged down. I arrived at the arranged pick up time,but it took a full hour at the facility to get my van. All of my information had to be put into the computer again to generate the rental agreement.My van was not ready and had to be detailed and configured for my group size while I waited. I booked a 12 passenger van and received an older 15 passenger van (91000 miles) with seats removed to accommodate my group. The van served our purpose but was not what I expected. Return of the van was seamless and quick. My group travels to Las Vegas every year, but I am not sure I will use AVR on my next trip.