VI
Vietnam Airlines
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I want to book for pet reservation from…
I want to book for pet reservation from Paris to HCM city. Even though I booked the whole ticket on their direct website, they denied this is their responsibility. Their customer service is awful, or in more honest word, horrendous. When I tried to reach them, they kept sending one message repeatedly. Still, no pet reservation was made. This is the last time I travelled with this horrible airline.