Oakbrook Loans
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Terrible application process but got there in the end.
I eventually managed to get a consolidation loan from Oakbrook. However, it was far from a straightforward process. Issues with the email links they sent meant that I had to phone several times to find out what was happening. Staff were less than helpful on the phone and didn't seem to know what was happening with my application. One member of staff told me just to reapply as nothing had come through to them. When I questioned the possibility that a hard search had already been done, she told me that it definitely hadn't. The next day, a hard search appeared on my file. Very vague and stressful application process, but when it was all sorted, the money was paid out very quickly. I just hope I don't have any further issues and have to phone them.