Knights Professional Services
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Did their job, but kept us uninformed
We recently used Knights solicitors to oversee the purchase of our first home, and although they did their job and the house purchase went smoothly, they were incredibly slow to reply to emails, and often ignored them altogether. On a piece of important documentation my home address was incorrect and we requested that they change it. After two weeks of waiting and emailing multiple times, they sent us the exact same (unchanged) document asking for our signatures. They were also often very quick to email us asking for payment for services to be carried out (searches, etc.), but we had to chase them up after weeks of silence to find out what the outcome of these services were. Overall they carried out the work of a solicitor and transferred the mortgage funds to the seller in a timely manner, but kept us very uninformed throughout the entire process.