Bob Evans Restaurants
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Incomplete order on 11-24-22
Date: Nov 24, 2022 Bob Evans at: 840 Perry Ave Big Rapids, MI 46805 (231) 592-1381 Shorted my order with only sides and desert. (((NO main dish))). I had to drive another 50 miles round trip and spend another 10 in gas, to return and get missing (Main Dish) items. The manager at: (840 Perry Ave Big Rapids, MI 46805 (231) 592-1381) was rather distant and put me off to just call back. Manager showed (zero) empathy. Since this above encounter I checked online and found numerous complaints of orders missing items like mine. There are a lot of online complaints. Bob Evans needs to (LISTEN) to the customers. But they will not do this. I likely will NOT frequent Bob Evans in the future. There management and customer support leaves much to be desired. It's their loss, as we eat out frequently. Bye bye Bob Evans. Good luck, you are going to need it. I saw around 471 complaints. Bob Evans Headquarters 8111 Smiths Mill Rd Ohio, New Albany 43054 United States