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My email complaint to AYLESBURY ONE…
My email complaint to AYLESBURY ONE DELIVERY SERVICE. I literally could have fed a family of four 2 kids 2 adults and dined out sitting in a posh restaurant with a 3 course meal and side platter on the table for the amount I paid for this JOKE of a delivery tonight, very very angry about this Joe. If they don't refund, there are going to be some serious implications for them, I will take photos of these items and ask Bucks Herald to print it, name and shame as well, it will be everywhere across social media too and unfortunately and note that it is with regret for me to say that this would also mean one delivery are in trouble too. I don't want to drag the one delivery name under but if I decided to take further action / proceedings this would HAVE TO include One Delivery. So it really is in the best interests of One delivery to sort this and negotiate on my behalf, and not act like a scapegoat or pass the buck, or that's gonna add insult to injury, please don't do that. I'M PLEADING WITH YOU PLEASE SORT THIS OUT PLEASE..... or i'll have no choice but to let regulators know about it and trust me it WILL be investigated coupled with the fact it will earn itself a bad review on one delivery. I don't want to be forced do this, but you have to understand one delivery is the ENTITY delivering, one delivery is the image behind the service being offered, so it is one delivery that will get bad feedback. 2nd email Joe, I have to say what you delivered me was appalling tonight I am really dissatisfied and deeply disappointment that I've felt utterly ripped off to be honest.. I know the dispute I with the restaurant but since this is a franchise and cover the area you must report my feedback as I didn't use them directly. People just haven't got money to throw away like this unless they're millionaires, literally. As soon as I opened the bags and boxes there was NO CHILLI CON CARNE ??? This is what I ordered specially. Instead I was presented with boxes and bags of partially cooked CHIPS CHIPS CHIPS CHIPS CHIPS CHEAP DEEP FRIED CHIPS laced with half a bottle of SALT, A MASHED UP SOFT MUSHY DOLLOP OF COLD BREADCRUMBS in the ''shape'' of a burger meant for vegetarians, and a jumbo halal sausage drowning in mustard and ketchup... again, WHERE was the chilli con carne?? this order cost a massive 30.00 for a single person's dinner this evening Joe, what the actual?? This is a SERIOUS issue, this restaurant cannot be allowed to get away with charging this amount of money for an order I didn't place and products that aren't food. Whoever these people are seriously need a trading standards visit, a complaint to FCA financial conduct authority and the advertising standards agency ASA should inspect their company practices. Meat n Eat Halal Aylesbury should close business, they haven't any idea what it means to serve decent hot food that is safe to eat. Just Wow!!! what on earth was this supposed to be?? they are taking the absolute bleep out of vulnerable people paying extortionate money for this service, this restaurant desperately needs the Gordon Ramsey treatment Joe... they have zero knowledge in the hospitality food and catering industry and sadly lacking in business ethics, it really looks BAD on you, so you should follow this matter up IMMEDIATELY. I specifically ordered chilli con carne because I have the FLU, house bound on doctors antibiotics and advice to stay in with the heating on. They can't get away with this Joe, it's completely unfair, because I could have made alternative arrangements to ENSURE I got chilli con carne that I wanted, had I known I wasn't going to get it here. It's put me off ordering from One delivery ever again, and I believe the restaurant owes me a refund. Food safety AND cooking the right food orders for customers IS THEIR JOB and their priority, it's very important that whoever their kitchen management is, better still the OWNER of this trading name is INFORMED IMMEDIATELY of items on their MENU falling way below standards. They have made some real failures and sorry but it's one delivery's responsibility to put this right. Sorry Joe, this has to be a complaint, but nobody can be expected to pay 30.00 for an order that doesn't meet not even their BASIC expectations. Not impressed. I want a refund I think this is disgusting and outrageous sorry. New Order 14561951 Restaurant: Meat 'N' Eat (halal) Email gmail.com Phone: 0 Payment Method: Card Delivery Time: ASAP Notes: N/A Qty Item Total 1x Messy Dog chilli con carne 7.95 £7.95 1x Messy Fries chilli Con carne 4.95 £4.95 1x Juice 1.95 + Fresh Orange £1.95 1x Mediterranean Veggie Burger (V) 6.95 £6.95 Sub Total 21.80 Service Charge 0.60 Delivery 6.95 Total 29.35 If anything above looks incorrect, please contact your local franchise manager Joe , on 0 or joe.code one delivery co uk