Japan Airlines
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Awesome customer service from LAX ticketing agent - Tomoko!
Hi Japan Airlines! I would like to share my appreciation for your ticketing agent, Tomoko. I wish I had a better photo of her or it would have been better if I had a photo with her. I also hope I got her name correctly. 🙏 Tomoko was the agent who attended to me in LAX, FRI 8/5 at around 1pm Pacific Time for the JL 061 flight to Manila, Philippines. She was most efficient and demonstrated outstanding customer service. She was very genuine in ensuring that I am able to get on that flight and get back home safely to my family. 🤩 I hope this message reaches you Tomoko! You are so excellent in what you do, helping JAL customers. Thank you again for being so awesome! 👏👍🏆 I would also like to commend JAL’s inflight WI-FI. I had some work to complete and was able to do so with onboard internet. Thanks again for the great end to end service! I had a great flight back home! 😍🥳🫶👍👍👍 #greatcustomerexperiences #JAL