TU
Turner & George
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Ignored Gift Voucher
I have had the worst experience with their mail order department. I had a £100 gift voucher and used it to try and place an order. As the order was over £100 I had to submit my credit card for the difference. They took full payment on my credit card, have not responded to emails and now you can't even call them. Absolutely non-existant customer service. I don't care how good a product is (and it is!) if the company is incapable, or worse, ignores issue. I am so frustrated by this and the complete lack of response or interest from them. Posting here is my last resort as no other tried method of communication has been succesful at any level.