Kerry Smith

Kerry Smith

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Kerry Smith

ON

One Delivery

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3 out of 5 stars

Ridiculous service - dissapointment rectified.

Ridiculous service. Ordered at 8pm for delivery yet at 10.20 foods still not here yet the fast food resturant we ordered from has now shut. Contact number on the confirmation email isn't even valid so there's literally no way of contacting them. This is our second time using their service and both times its been late and dissapointing. Won't ever use again! After writing this review I was contacted by a one delivery manager (I think that was his role) who was very apologetic, tried his best to find out what had happened with my order and why i was not contacted. He also offered a full refund and gave me a good will gesture of £30 as an apology. Refund is still yet to be issued but I have no doubts it will be. I did however use my goodwill today and got perfect service, food delivered within half hour!