Vietnam Airlines
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Customer service an alien idea to Vietnam Airlines?
As airlines go these days this is not a bad one. However they still have a lot to learn about customer service and if something is a little out of the ordinary then they get confused easily. They are part of “SkyTeam” but don’t follow their rules for check in or boarding. Check in at Siem Reip Cambodia was a most unpleasant experience for us as they ignored the the premium customer check in line, which resulted in a heated argument about the purpose of the premium line. No doubt the very fact one exists confuses these communist comrades. If you are going to be part of “SkyTeam” and reap the benefits of association with a large international group of airlines, then follow the agreed rules!!! The short flight was reasonably comfortable other than the flight attendant ramming my knee with the drinks cart!