Takeaway.com
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Worst experience EVER.
Although the website was reasonably easy to use, the service I received from the takeaway I ordered from was shocking. It took an hour and a half for the food to arrive arrive, which was a mozzarella pizza, garlic bread, onion rings and chicken. I called 3 times in total and they told me that my food was on its way. When it arrived, it was room temperature and they had missed the sauces from my order. I called back and complained and had to ring 3 times in total in order to speak to the manager who offered to replace it but I said I wanted a full refund refund. He agreed to this and asked for the food back. I told him that it had been in the bin and he said that's fine, just take it out. When the delivery driver arrived approximately 30 minutes later, he refused to take the food because it had been in the bin, although there was no evidence of this - he only knew because I had told this to the manager. After spending our hard earned money on a takeaway to treat ourselves, my boyfriend and I were left feeling disappointed, angry, hungry and out of pocket. The takeaway we ordered from is on London Road in Derby and is not Spice of Life.