Airport Van Rental
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My name is Lolita Slaughter
My name is Lolita Slaughter. I rented a van on March 28th. Upon inspection of the van I noticed the rubber/molding on the window shield was not secured. The lady who inspected my in Amanda said I should not worry about it. I asked her why the van had not been washed she replied and said that they do not have a garage for the vehicles. When the we expected the car inside for gas. The tire sensor was on and she said don't worry. I asked her is she positive because we were driving a long distance for a funeral., At 3 am in the morning the window blade came off and it is pouring down raining. I almost killed myself and the passengers. I had to circle to find a Walmart to purchase a new one and try to put it on. Then as we are driving the molding from the window shield came off and we had to secure it to continue to drive. Returning from my trip the change oil light comes on. This was a terrible experience. I have called the location 4 times to resolve my issues and they have not given me one apology or called me back. I have talked to Amanda and Jazmin. Everytime I call they tell me the boss is in a meeting and they don't know is last name. Unacceptable that I am lied to . DO NOT RENT FROM AVR THE LEVEL OF CUSTOMER SERVICE IS BELOW 1