Rhenus Home Delivery UK
View company profile →
If I could give this a 0 star review I…
If I could give this a 0 star review I would. Rhenus contacted me to reschedule. Then after I rescheduled via the link, I received a text the day later to state that they have had to cancel and I need to reschedule again. I contacted Dusk who I purchased from, who apologised and stated the delivery is to go ahead as normal. On the day of delivery 7am, I received a text to confirm delivery. An hour later, I received another text stating delivery is cancelled. After contacting Rhenus explaining the issue, they have been very unhelpful and have not offered a new date or time for delivery and keep closing the live chat everytime I send a message. How will I know that Rhenus won’t cancel my delivery for the FOURTH time? God knows. UPDATE - these other reviews are most certainly fake! I checked the other day and 4 other negative reviews came in, and then this morning 10-15 5-star reviews come in?! How many people really give 5 star reviews for delivery nowadays? Be careful what you see on the internet.