VI
Vietnam Airlines
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Very bad experience with Vietnam…
Very bad experience with Vietnam Airlines. The second flight was delayed by 4 hours which made it a total 10 hours waiting at Han Noi airport. No explanation was given. Although you are supposed to get a compensation if the flight is delayed by more than 3 hours, they said it was not an option for this flight. My luggage arrived destroyed in Paris. The airline company is supposed to cover the cost but they ignored my request. Half the crew was unsympathetic, looking annoyed if you ask something. Not going to fly with them anymore.