TH
The Skinny Food Co
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Useless customer service
Useless customer service, apparently customers who order on the weekend don’t have the luxury on cancelling orders such as the week-day customers. I emailed these lot on a Sunday to cancel an order I had placed the same day but the order was still shipped out Monday afternoon. They didn’t even bother checking their emails. Called them up to say I will not be paying for postage for a 5kg box of stuff that I didn’t want since it was their problem for not cancelling it on time. Instead they advised to raise a chargeback on my card for the order and hung up the call. What kind of professionalism is that for a company.