VI
Vietnam Airlines
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the WORST airline I’ve ever
This is, without a doubt, the WORST airline I’ve ever dealt with! My flight was delayed 15 HOURS with no proper communication. Then, to make matters worse, THEY LOST MY LUGGAGE! When I finally got it back, ALL MY VALUABLE BELONGINGS WERE GONE! Trying to contact them is a JOKE! They don't answer their phones, they ignore emails or send useless automated responses, and take absolutely NO RESPONSIBILITY for their actions. No refund, no help, and no customer service. They leave you completely in the dark. It’s ABSURD how they operate! I’m taking legal action because this is beyond unacceptable. DO NOT WASTE YOUR MONEY ON VIETNAM AIRLINES—unless you want your trip ruined and your belongings stolen!