Marco Pierre White Restaurants
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Would’ve had better service at KFC.
Would’ve had better service at KFC. Booked a table for 8pm (20/Feb), arrived to be told table wouldn’t be ready for 20 minutes. Finally got sat down, nobody came over to take our order for a good 15 minutes. Our meals came with 2 complimentary glasses of Prosecco - which we had to ask 2 separate servers for. Ordered a side of onion rings and a side of macaroni cheese - the onion rings came out with the mains, the Mac and cheese we were under the impression would be just a second. 5 minutes passed so we finally asked somebody - who then told us they had sold out, which we complained that why were we never told. We asked for a manager, 10 minutes later a server came over and informed us there wasn’t one on shift but he can send over a supervisor - another 10 minutes passed but still no sign. Not a care in the world for the customer experience.