Restaurant Kits
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Initially not great but they really pulled it back
I want to edit this review (left below for context). While the initial experience wasn’t fantastic I’ve been really impressed by how RK handled my dissatisfaction. Not only did they address the issues I raised but a subsequent order was seamless and extremely tasty. So, I take back what I said about not using them again and would definitely do so. Overall, not a great experience sadly. Confusion over when the box would be delivered - we ordered for the Thursday, RK said it would be delivered in the Friday, DOD said the order had been cancelled and then it arrived on the Thursday after all. We were really looking forward to the food, from a restaurant we’ve visited many times and really liked. However, the food was incredibly disappointing - meat inedibly tough, sides bland and dessert was tooth-rottingly sweet. On the plus side, the instructions were very clear and well written and the packaging was fully recyclable. Not worth the money and will not use again when there are some really professional and tasty options out there.