Christine Lee

Christine Lee

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Christine Lee

AI

Airport Van Rental

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1 out of 5 stars

The worst car rental company I’ve ever…

The worst car rental company I’ve ever experienced. Shady and unprofessional in every aspect. I had to wait 1.5 hours for the car to become available. They were very pushy about purchasing additional coverage. Then when I retuned the car 1 hour past the return time, they charged me an outrageous additional day rate! At the end of the day I paid triple the original Priceline rate. When dealing with customer service and the manager of the facility, I was even more infuriated at their complete indifference and didn’t even apologize for the 1.5 hour wait I had to endure during pickup. All they said was that based on the contract they had to charge me a whole additional day rental because I returned the vehicle in 1 hour later than the contract time. The worst company, customer service and business tactics ever!! DO NOT rent from this place, they will somehow find a way to rip you off. Go to a reliable big name company.