CR
Cruise1st
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Very Disappointed...
First of all I should say that the guy we booked our cruise with (Nick) was very good in terms of dealing with our booking however, what has followed in the three days following has been poor to say the least and we are now sorry we booked. We have booked our first ever cruise after talking about it for years with P&O Arvia and premium seating on the flights so that we have adequate legroom. Subsequently we now find out that P&O are changing their flight arrangements and premium seats are not an option on this new carrier...so false advertising. Tried to get our money back but been told its gone to P&O so we cant have any money back. Appauling, and very disappointed in this response.