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Novus Entertainment
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Beware of charges for survey completion
Beware of charges to complete a satisfaction survey! I called Novus to renew my contract with them, and received a text message a few days later asking if I would complete a survey about my recent interaction with them. When I texted Stop, I was charged for the text. Apparently Novus has hired a California company to do their surveys! Novus claims to be a Vancouver based company. Why hire an American company to do your surveys and charge Canadians to complete them??