Alex Smith

Alex Smith

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1 out of 5 stars
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Reviews by Alex Smith

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Direct Travel Insurance

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1 out of 5 stars

DO NOT BUY INSURANCE FROM THIS COMPANY.

DO NOT BUY INSURANCE FROM THIS COMPANY. They did not pay out for my unexpected travel return so I could see my terminally ill dad (with a 1-3 month prognosis) before he sadly passed away. I was disgusted by this decision alone, but to make it worse, I had to pay an EXTRA £50 just to obtain a form to submit the claim which they subsequently denied. They denied this despite the Doctor confirming there was no way this could have been predicted / known prior to travel. I would tell family and friends to categorically avoid this company. I would have preferred to deal with them directly but it was all via third party. I will update this if contacted directly and resolved.