DENTAKAY DENTAL CLINIC
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Great experience with a few niggles
This would be a 5 star review for the clinic but this is based on an overall experience with Dentakay. I recently completed my dental treatment at Dentakay Antalya and my overall experience was a mix. The clinic staff, especially Julie and Ebrahim, were amazing. My dentist, Metin Ali Demire, was fantastic—very thorough and always took time to explain everything. However, my second visit was disappointing due to issues with the planning department. I was unexpectedly told to cover my hotel and transfer costs, which was not the expectation set during my first visit. However, I must acknowledge that Dentakay did eventually compromise by offering to cover 5 nights out 11 of accommodation and all transfers after a LOT of back and forth conversations. I still wasn’t happy, I was told to mention this when at the clinic as they treat case by case to waiver the fees, unfortunately it didn’t happen for me. My first advisor was great but my second advisor communication was lacking, often taking up to a week to respond to my queries. Despite being ready to book my return in January as per surgeons instructions, the communication was so poor that we couldn’t get anything arranged. I must mention, from your initial quote through WhatsApp prepare for the price to be higher. I understand without the clinic seeing any X-rays and the condition of my gums and only pictures of my teeth, treatment plans will have to be changed. In my case and operation for bone graph, 12 extractions, 3 root canals, 5 mouth implants and a cheek implant. Costing a further £6,000 to £9,000 more depending on what package I chose. Despite the administrative challenges, I must stress that the work I’ve had done is fantastic. The final result is more than I ever imagined, and I’m so happy with it. I’m forever grateful, thank you for my perfect smile.