Superdrug Online Doctor
View company profile →
The Worst Customer Service
I have been using this service for 3 years, however my recent experience has made me lose all trust in it. I ordered pills on Sunday 1st June, they did not approved until 4th, which is longer than usual but whatever. However, it says it has been dispatched on the 4th but I have not yet received it. Royal Mail say they are waiting to receive it and have not yet. Superdrug will not reply to any messages, it is now the 11th and I am without my medication. My supply runs out on the 13th so this is very stressful. I got through on the phone team and she said she would see if it was an issue with the dispensary or with Royal Mail, however I have still not heard back. The no response is ridiculous when it has been TEN days since I ordered it and no sign of it or any updates. Ridiculous. I want my money back.